- Suffolk County Council – West Suffolk House, Bury St Edmunds, IP33 3YU - Hybrid
- £26,421 per annum (pro rata for part time)
- 22.2 - 37 hours per week
- Permanent
Posts Available:
- Post 1 – 37 hours per week - Flexible working options available
- Post 2 - 22.2 hours per week - Flexible working options available
We are focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Family Services Assistant Coordinator in the Family Services Team you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.
Your role and responsibilities
In your role, you will;
- work efficiently and effectively with Children and Young People (CYP), their families and partner agencies to provide support through the Special Educational Needs and Disability (SEND) journey as well as ensuring statutory timescales are met
- have direct case responsibility for a cohort of pupils with Education Health Care Plans (EHCP) in local mainstream and specialist early years’ settings, of statutory school age and post 16, monitoring progress through annual reviews and ensuring EHC Plans remain current and relevant
- coordinate and complete EHC Needs Assessments within statutory timescales, demonstrate key-working approaches in everyday practice and have professional relationships with and understanding of education settings and partner agencies to underpin this work.
In return, you will receive competitive rates of pay and performance related pay progression, bank holidays and 23 days of annual leave a year, flexible and working from home options as well as the opportunity to progress your career and be a part of a supportive and friendly team.
You will need
- a suitable qualification at Level 2 and above or equivalent experience in a relevant area of work
- evidence of continuing professional development (CPD)
- experience of collaborative work with children and young people families and professionals and evidence of using solution focused approaches in practice
- a key understanding of Child Protection and Safeguarding procedures
- be skilled in working with people
- to be able to work flexibly to meet the demands of this challenging yet rewarding role.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The SEND Family Services Team:
- are a supportive and friendly team
- leads on all aspects of our family facing work and supports individual children and young people with SEND and their families throughout their SEND journey. This includes securing the right education offer to support their specific needs and ensuring regular and effective review of their progress, holding providers to account across the system for meeting the needs of individual children and young people
- includes practitioners from a range of backgrounds who provide a wealth of knowledge and experience and support partnerships across the education, health, and care system.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact Tracey Fisher or Emily Garrod (she/her) for a casual conversation.
You can reach them on:
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
- Describe a situation when you had to provide advice or guidance to a colleague or professional regarding a sensitive or complex issue involving a child or young person. How did you approach the situation and what was the outcome?
- Give an example of when you had to effectively communicate with and support a child, young person, or their family. What strategies did you use to ensure clear and appropriate communication?
- Discuss a time when you had to work collaboratively with multiple agencies or partners to achieve a successful outcome for a child or young person. What challenges did you face, and how did you overcome them?
- Discuss a time when you had to adapt your communication style or approach to suit the needs of a particular audience or individual. What techniques did you use to tailor your communication effectively?
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing: recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 22 September 2024.
Promoted as JOTW (Job of the Week) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).